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Hair Textures

Indian hair tends to dry into a beautiful wave pattern and has the ability to straighten and curl with ease.

2. How can I tell the difference between human and synthetic hair?

 A: Human hair has natural protein. When human hair is burned, it will turn to ashes, it will have a distinct odor, and the smoke will be white.  

Synthetic hair becomes a sticky ball after burning and will produce black smoke. 

Care And Usage

1. How long do you extensions last?

 A:  Rich Beauty Hair Extensions will last as long as you take care of them properly.

Keep in mind, just like our own hair, any type of heat and styling products damages hair. Avoiding hairspray and other hair products will also prolong the life of your Rich Beauty hair.

2. Why are my hair extensions getting tangled?

  A: Your Hair Extensions can tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily.

Make sure to wash & condition your hair at least 1-2 times a week. Use hydrating drops or consult your stylist for more help.

 3.  Can I straighten and curl my extensions?

 A: Absolutely! Treat the hair as if it is your own. Use a flat iron/straighter as you do with your own hair. Keep in mind, using hot tools too often can dry the hair and it will not last as long.

4. Can I dye the hair?

 A: Yes! The hair can be colored and bleached. As a general rule, it is easier to darken the hair than to lighten the hair.

We highly recommend having a professional dye the extensions to ensure you get the best results, coloring them yourself always poses a high risk of not achieving the shade you want. If you can not get to a salon, always use a good quality hair dye and test a small sample first.

5. Can I wash and blow-dry the hair extensions?

 A: Yes! You can wash your extensions as you would your own hair with shampoo and conditioner. 

The extensions can be blow-dried on low setting however, this is not recommended. It is best to let your hair extensions dry naturally after washing them.

6. How many bundles do I need?

 A: For a full install we recommend 3 bundles if you're trying to achieve 18 inches and under. For 20 inches and over we may recommend 4 bundles for a full installation. 

7.  What type of hair care products should I use?

 A: Treat this hair just as if it was your own hair. Use good quality moisturizing shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable, so use leave in conditioners. 

Order And Shipping

1.  How do I pay for my order?

    A: We accept all major credit cards.

2.  How long do you take to process my order?

 A: Please allow 3-5 business days for your order to process. Orders are not processed on weekends or holidays. If an order is placed on a weekend or holiday, your order will begin processing the next business day.  

Shipping takes 2-3 business days. We do not offer overnight shipping. 

3. Do you guarantee delivery time?

 A: The post office handles your shipment therefore, we cannot guarantee the exact time of delivery. However, we will provide you with your tracking number, which will allow you to stay updated on the status of your delivery.